编辑“︁Viagogo”︁（章节）

==二手票务的消费者权益爭議==
据英国广播公司BBC报道，根据英国警方欺诈诉讼部门提供的信息，在过去的几年中，网上票务销售欺诈的数量急剧增加，数以千计的客户从不安全的网站买了门票，但是从未收到、或是收到假门票，以及在不知道门票差价的情况下支付超过门票面值5倍的价格。<ref>[http://www.bbc.co.uk/newsbeat/20667254 Complaints about fraudulent online tickets increase] {{Wayback|url=http://www.bbc.co.uk/newsbeat/20667254 |date=20130129001230 }}. ''BBC''. 11 December 2012</ref>

viagogo委任的调研透露，英国人在过去的12个月中，因为票务销售欺诈失去5千万英镑；<ref>[https://www.which.co.uk/news/2013/04/ticket-scams-on-the-rise-warns-new-study-315572/] {{Wayback|url=https://www.which.co.uk/news/2013/04/ticket-scams-on-the-rise-warns-new-study-315572/ |date=20211030001847 }}. ''[[Which?]]''. 2 April 2013</ref> 与此同时，50万澳大利亚人也成为票务销售欺诈的受害者，其中有85 ％的原因是来自于eBay和Gumtree中不安全的交易而产生。<ref>[http://www.computerworld.com.au/article/526675/500k_australians_scammed_by_dodgy_ticket_sellers_survey_/] {{Wayback|url=http://www.computerworld.com.au/article/526675/500k_australians_scammed_by_dodgy_ticket_sellers_survey_/ |date=20190529181142 }}. ''Computer World''. 17 September 2013</ref>

2011年，发生了一场橄榄球联盟（ RFU ）和viagogo之间的诉讼，起因是橄榄球联盟（ RFU ）明确禁止转售门票的二次销售牟利。<ref>{{cite news|url=http://www.guardian.co.uk/sport/2011/mar/31/rugby-football-union-twickenham-tickets-viagogo|title=RFU wins court order to help identify Twickenham ticket touts|publisher=[[The Guardian]]|date=31 March 2011|accessdate=2014-06-19|archive-date=2011-04-05|archive-url=https://web.archive.org/web/20110405012737/http://www.guardian.co.uk/sport/2011/mar/31/rugby-football-union-twickenham-tickets-viagogo}}</ref> 2011年12月，Viagogo在下级法院的初审败诉了，法院命令viagogo开放相关内部资料。<ref>{{cite news|url=http://www.ticketnews.com/features/Viagogo-may-be-forced-to-release-names-of-RFU-ticket-resellers021213658|title=Viagogo may be forced to release names of RFU ticket resellers|publisher=[[Ticket News]]|date=13 Feb 2012|accessdate=2014-06-19|archive-date=2015-10-22|archive-url=https://web.archive.org/web/20151022235817/http://www.ticketnews.com/features/Viagogo-may-be-forced-to-release-names-of-RFU-ticket-resellers021213658}}</ref>Viagogo此后上诉最高法院，以阻止泄露客户信息，2012年11月上诉被最高法院驳回。<ref>{{cite news|url=http://www.guardian.co.uk/money/2012/nov/21/court-ruling-ticket-resale-websites|title=Court ruling raises questions over future of ticket resale websites|publisher=[[The Guardian]]|date=21 Nov 2012|accessdate=2014-06-19|archive-date=2012-11-28|archive-url=https://web.archive.org/web/20121128040919/http://www.guardian.co.uk/money/2012/nov/21/court-ruling-ticket-resale-websites}}</ref>

2012年11月，蒙福之子乐团在与英国朴茨茅斯举行音乐会，的23.50英镑面值的假门票在viagogo的销售平台售价高达200英镑。Viagogo在英国广播公司BBC的采访时回应，这是一次罕见的偶发事件，所有买家都已收到全额退款以及额外补偿。<ref>[http://www.bbc.co.uk/news/uk-england-hampshire-20459307  Mumford & Sons fans stung by fake Portsmouth tickets] {{Wayback|url=http://www.bbc.co.uk/news/uk-england-hampshire-20459307 |date=20211029001505 }}. ''BBC News.'' 23 November 2012.</ref>

2018年，中華民國消保處公佈Viagogo是當年10月1日至11月12日之間消費糾紛最多的票券平台，預訂費用高於票價的二成五到三成之間。<ref>{{cite news | title = 演唱會售票平台消費爭議 Viagogo申訴最多 | url = https://www.cna.com.tw/news/ahel/201811140357.aspx | date = 2018-11-14 20:33 | publisher = 中央社 | author = 記者楊淑閔 | location = 台北 | language = zh-tw | accessdate = 2019-04-15 | archive-date = 2021-06-20 | archive-url = https://web.archive.org/web/20210620140545/https://www.cna.com.tw/news/ahel/201811140357.aspx }}</ref>